Public subscriber CRM privacy notice
Scope and roles
BridgeBot is operated by Bridge The Gap Sales Ltd, company number 17123996, registered office: Marron Bank, Branthwaite, Workington, United Kingdom, CA14 4SZ.
This notice concerns the personal CRM used by public subscribers, not compulsory BTG programme tracking. The subscriber chooses which business contacts to record and why to contact them. Proposed allocation: the subscriber is controller of that content and BTG processes it on documented instructions; BTG remains controller for its own account, billing and security purposes. This allocation is not final legal approval.
Content, access and purposes
Names, social handles, business offers, notes, activities and reminders are stored to provide the subscriber’s CRM and export functions. CRM content is not sent to AI providers. Other subscribers, assigned coaches and ordinary administrators do not receive unrestricted access to a public subscriber’s raw CRM. Privileged maintenance/recovery is separately controlled.
After subscription lapse, owner read/export remain available and writes are blocked absent another valid entitlement. Open inactive-account retention still needs a defined rule.
Responsibilities before launch
A signed Article 28 agreement, confirmed lawful instructions, vendor/transfer evidence and a working rights/notice process are required before the proposed processor arrangement is relied upon. A draft agreement is prepared for adviser approval; it is not already in force.
Subscribers must assess lawful collection, Article 14 notice duties and PECR before contacting prospects. Recording a public social handle is not proof of consent to direct marketing. BTG must assist with applicable processor duties and remains accountable for any purposes it determines itself.
Contact and common provisions
Privacy, rights requests and complaints: bridgethegaphq@gmail.com, or write to the registered office marked “Data protection”. A dedicated privacy inbox must be provisioned and tested before it is advertised. ICO fee registration/payment evidence remains outstanding; no registration number or exemption is asserted.
The common privacy notice explains provider processing, current retention limitations and proposed shorter targets. Data subjects may contact BTG even without a user account.